Due to the current situation with import tariffs into USA, we do not ship to the USA from our UK Store. Please shop our US Store instead (Please note differences in returns policy). 

Customers shopping from Canada will have to pay import duties and taxes on delivery.

All our orders ship to you from the UK.  Shipment of your parcel is based on the parcel weight.  We use the following 2 shipping options:

A) Under 2kg parcels: Standard International Mail - Tracked

     Delivery aim: 5-9 Business Days from dispatch

B) Over 2kg parcels: DHL - Tracked

     Delivery aim: 2-5 Business Days from dispatch

     Full end-to-end tracking

Shipping Rates

These are starting rates (based on the parcel weight)

Dispatch information

• We ship all our orders ship from the UK

• Tracking for your order - When we ship your order we will send you a tracking link either to your email or phone by SMS. Please allow 24 hours after receiving your link for your tracking status to update

• Dispatch days - Orders are only dispatched Monday - Friday (except for Public Holidays in England and Wales - see our main shipping page for those dates). Our office is closed at weekends.

• Public Holidays - no dispatch - We are unable to ship on Public Holidays in England and Wales (those dates are set out on the main Shipping Page).

• Same day dispatch - 2pm GMT cut off time - The cut-off for same day dispatch is 2pm GMT. Any orders placed after this time will be dispatched the next working day. Orders placed on Friday after 2pm GMT will be dispatched the following Monday.

• Please check your delivery address is correct  Please, please do ensure that your delivery address is correct before submitting your order. If your address is incorrect or incomplete then your order may be returned to us (and that's sad as we want you to receive your delivery and we know you do too!) and you will have to repay for your parcel to be shipped to you.

Order not arriving and return of items

• If your order doesn't arrive - Please do contact us asap if you do not receive your parcel, and definitely within 28 days of placing your order, so that we are able to submit a claim on your behalf. If you make a claim outside of this period then it will not be accepted by the delivery company and, unfortunately, we will be unable to replace your order.

Customs Information
Please note that if you ordering from outside of the UK, then you may have to pay Customs Duty to your order.  This Duty is based on the value of your order and the Duty Threshold in your country of residence. We have no control over the amount of Duty you will have to pay and payment will be your responsibility.